Last Updated: April 2025
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
2. How We Use Cookies
DexAI uses cookies for the following purposes:
- Essential Cookies: Required for authentication, security, and platform functionality (e.g., keeping you logged in)
- Preference Cookies: Remember your settings such as language, dashboard layout, and notification preferences
- Analytics Cookies: Help us understand how visitors interact with our website to improve performance and features
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns (only with your consent)
3. Essential Cookies We Use
- token: Maintains your login session (duration: session)
- XSRF-TOKEN: Security token to prevent cross-site request forgery (duration: session)
4. Third-Party Cookies
Some cookies are placed by third-party services we use:
- Google Analytics: Anonymous usage statistics to improve our website
- Stripe: Payment processing and fraud prevention
- Intercom: Customer support chat functionality
These third parties have their own privacy policies and cookie policies, which we recommend reviewing.
5. Managing Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to refuse or delete cookies. Visit your browser's help section for instructions
- Cookie Banner: When you first visit our site, you can accept or reject non-essential cookies through our consent banner
- Platform Settings: Logged-in users can manage certain cookie preferences in their account settings
Please note that blocking essential cookies may prevent our platform from functioning correctly.
6. Cookie Duration
Cookies remain on your device for varying periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain for a set period (typically 30 days to 12 months) or until manually deleted
7. Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted here with an updated "Last Updated" date. We encourage you to review this policy regularly.
8. Contact Us
For questions about our use of cookies:
- Email: hello@dexai.app
- Address: DexAI, 3rd Floor, 45 Albemarle Street, Mayfair, London, W1S 4JL, United Kingdom
